Your business is doing quite well for itself. You have plenty of staff who know what they’re doing, and as the boss, you’re excelling like you never expected. You have a customer base to serve--all in all, your business is worth quite a lot!

But there might be one more thing you need to focus on right now—your delivery service. If you want to take charge of your niche, and you want to make good money off of the good reviews you receive from all of your happy customers, then you’re going to need a reliable delivery service to see you all through. 

And before you do any more expanding, it’s time to make sure you have your warehouse sorted, and you’re able to meet customer expectations when the time comes to transport your products. 

Provide a Realistic Shipping Time

If you’re going to meet customer expectations, don’t promise them next day delivery when you know from the start that will not be possible! Provide them with more realistic shipping time, such as 2 to 3 days after the initial purchase, to ensure that you perform up to scratch. 

Try not to be flashy here. Try not to overpromise. Because even if you indicate a few days delivery time, you might just be able to deliver a little sooner than expected… That works wonders for your testimonials! 

Ship Your Packages Out with Protection

Packaging your products properly is a big deal. If you don’t, customers are going to receive bashed packaging at best and broken/ruined products at worst. And do you know what that’s going to do for your reputation? 

You might need to invest in some packaging design software to make sure each one of your parcels that needs to be shipped, whether nationally or globally, is wrapped up and sealed off in exactly the right way. 

Make Sure You Order the Right Stock

It might seem like a small point, but when you think about it, it makes up a huge part of your assembly line. After all, if you don’t have the right quantities of stock in the warehouse and you get an influx of orders all at once, you’re going to disappoint each one of those customers. 

It’s going to take quite a while to get their products out to them, at the very least. Stay up to date on what’s going on in your storage and/or packaging facility to ensure that you have stock on the shelves, and everything else will operate smoothly. 

Your business needs a reliable delivery service. You need to be sure you’re never slacking in an area that has direct contact with the customers you aim to make happy. Keeping ideas like these in mind will help to ensure this.