Top 10 Technology Trends for Business in 2020

This year a number of emerging trends in technology have had an impact on how people do business. Cloud service and data management providers have been running the show, due to the increased threat to cybersecurity. Advances in production have been made with the introduction of artificial intelligence, and many fields have benefited from automated transactions. Let’s take a look at what different companies have been investing in, and what is currently in store for the future of business. Here are ten technology trends that have been developing in business so far in 2020. 

Alternative Payment Methods

The shift has been mainly from credit or debit card transactions to other forms of online payments. This improves transaction speed, security, and efficiency. Innovations in technology allow payments and money transfers to be made remotely. Apps such as Square and Paypal have been making business owners’ lives easier for a while now.  

Now that businesses tend to have a variety of accounts set up, Open Banking is another example of financial innovation. Advances in artificial intelligence and security mean that business owners can receive an overview of accounts from different banks at the same time. Here are the main types of alternative payment methods trending in 2020. 

Account-Account Transactions

Account-account transactions are becoming more common. Tide is an example of a new app that enables users to make sales directly from a business account. The main purpose being a time-saving device, business accounts will also save companies money by cutting out the middleman. Of course, as with any new payment service, there are predictable security risks such as identity theft.

Blockchain and Cryptocurrencies

Blockchain allows data to be stored across thousands of servers worldwide. It’s made up of a list of interlinked records. Blockchain has exploded with the arrival of cryptocurrencies.

Cryptocurrencies are popular because they’re quick and easy, not to mention a more secure way to pay online. Another positive is that they don’t need to be converted into any other currency, if you pay in bitcoin, for example, the payment is received in bitcoin. Blockchain could be great for your small business, as it allows you to store data more securely across multiple locations.

Artificial Intelligence (AI)

Artificial Intelligence (AI) is already present in more fields than you might think. In manufacturing AI is used to allow learning robots to assist human workers, learning, and evolving as they go. AI also plays a part in customer service for many companies. The technology can interact with customers in place of a real human customer service rep, this way it can save you time finding solutions to problems and addressing complaints. Five9, in partnership with Google Cloud, is an example of how AI technology is integrated with customer service. 

Autonomous Driving

Self-driving cars are being developed, so this could be a trend you’ll see being implemented into many businesses. Tesla has released semi-autonomous cars that rely on the Autopilot system. The latest models offer some automated features already and come with the promise that later it will be possible to upgrade them to full self-driving capabilities in the future. The software itself is set up so that it can be programmed to be updated when the technology is released on the market.

Ford is planning a range of driverless cars for 2021. They plan to employ radar technology, 3D mapping, and camera sensors to produce a car with no need for human intervention. The technology at the moment is based on surround cameras, ultrasonic sensors, and an enhanced processing radar, that boasts that it can detect data even through harsher weather conditions. The technology, therefore, is stated to work better than human senses.

Cybersecurity

The COVID-19 crisis has brought about new IT challenges. The main reason for this is that organizations have needed to adapt quickly to operational and functional challenges. Current security protocols have had to be overlooked, and many may not apply to new systems and tools that have hastily been put in place. This level of uncertainty can be exploited by cyberattackers.

There are plenty of other reasons why security might be at risk. It could be due to accessibility settings, or older software. Without adequate software, your PCs will not be compatible with the latest security updates. Hardware also needs to be regularly updated, as any failure could also increase the risk. If you need anything repaired it’s a good idea to sort it out immediately for the sake of security. Search online for computer and printer repair near me.

Many businesses are now using managed service providers and cloud hosting to secure their data. If your server has reached capacity or you don’t have the technology to securely maintain the data, it’s possible to outsource this to another host. This is known as colocation hosting and several companies offer this service. Check out the best colocation providers at the moment. This will keep your data secure at a remote location. 

Data Turnaround

Even though people are suddenly very aware of the importance of data security and privacy, it’s becoming a trend to allow third parties access to your data to help your business. With advances in fintech particularly it’s actually becoming a trend to make your data more disposable and accessible. It’s been predicted that businesses will use secure technology to make their data available to third parties to complete services or transactions. In the financial sector, the pressure is being applied to allow data to be shared with other providers, for example with Open Banking. The increase in data security enables this.

You also have to think about the data security and privacy issues of your consumers. This is why it’s vital to make sure your website is asking for the appropriate consent around cookies, and why you might want to run a cookie checker to check that you are actually doing this. If you can do that right, you might find that you are going to have a much better chance of managing data properly.

Edge Computing

The “edge” refers to the edge of your network where data is collated, rather than in a centralized data-processing warehouse. This means that large amounts of data are processed near the source where it’s generated. This reduces cost with high internet bandwidth usage and allows applications to respond in record time, even remotely. Because of its close proximity edge computing allows sensitive information to be filtered and is a much cheaper option. Read more about how edge computing has entered the mainstream. 

Facial Recognition Technology

According to a 2018 study, 62% of businesses were already using some sort of biometrics as a security measure. Fingerprint and iris scanners along with voice and facial recognition is becoming more common in a variety of fields and devices.

Face scanners are being used to allow admission to the Tokyo Olympics 2021 for example. So far the general public has been very accepting of facial recognition technology. Seen as it has been so well received, it’s likely to keep trending in a number of areas. This once futuristic seeming security measure has brought peace of mind and trust to a lot of people. 

Natural Language Generation (NLG)

Many citizens have happily brought this into their homes with the likes of Alexa and Amazon Echo. The technology is advancing beyond just being a talking radio, and it’s humanizing effect on data means it can now provide insights into everyday life, not to mention business. The NLG devices can be used to display data and information in real-time and by voice activation control. 

There has been a lot of development in the virtual voice experience technology. It’s now being implemented in customer service and online chats. With the combination of AI technology, the software can almost replace human customer service agents. Many consumers still prefer to speak with a real person however, so it might take some time to gain trust and popularity. 

3D Printing

This is just an example of the advances in design and production technology that has really taken off. 3D printing is not just experimental anymore and used only for prototypes. In fact, it has moved on to high volume production. If your business is looking to invest in this groundbreaking technology you can integrate it into your factory line. Your investment will be compensated fully by increased production speed, efficiency, and accuracy.

The Introduction of 5G

This has been a controversial topic already without a lot of polemic and misunderstanding around 5G technology. Currently, 5G is present in a number of mobile phone networks across the globe. It provides increased speed and high-quality video streaming. It’s possibly the future of connectivity in business because this is the way many companies are going. Virtual conferencing has become the norm, with only technological issues such as a poor connection getting in the way. It also gives businesses the opportunity to save on overheads as employees can all work remotely. 

The impact of the COVID-19 outbreak on business has made the world see how much we rely on advances in technology. The way in which businesses have had to adapt quickly to the WFH transition has been pretty much successful due to digital resources. Without cloud backup and remote communication devices, it would have been more challenging for everyone to work from home. Changes have certainly been made on how people do daily tasks and this will only lead to interesting developments for the future of business. 

Finding Trustworthy Machining Saws for Your Shop

Running an efficient machine shop requires an understanding of the various tools necessary for its operation. These include things like metal saws that can cut your parts and sheets. There are many options from which you can choose here, each of which may have different benefits.

For example, you may find various Pat Mooney saws or tools from other manufacturers that may meet your needs. Understanding the varying options available for you can ensure that you get fantastic results and give you a unique machining experience that will help you make more money.

Why Saws are Important

Machining is a complex process that includes many tools and processes. These items can vary depending on what products you make, though some tools are almost always essential. For example, saws are an important part of just about any machine shop because they can help you:

• Cut Metal Sheets: Cutting metal is always a challenging process but finding the best metal saws will ensure that you create high-quality sheets with minimal burring or deformity.

• Size Up Your Parts: Saws can help you create varying sheet sizes and produce a unique array of different products that improve your overall production quality.

• Produce More Precise Parts: High-quality saws can not only cut and shape your sheets but create precise parts that fit easily into your production line and help your customers.

• Enhance Your Overall Operation: Using multiple saws in your shop can give you the diverse array of operations that you need to suit the production requirements of many clients.

When choosing the best saws for your needs, it is important to take the time to work with a company that you can trust. Find a manufacturer who fully understands careful saw creation and do what you can to find and install machines that make the most sense for your team's operation.

Finding Great Saws

When shopping for the different metal saws available to you, it is important to understand exactly how they operate to ensure that you find an option that suits your company. Just a few different saw options that may make the most sense for your company and its machining needs include diverse options such as:

• Automatic bandsaws that create perfect cuts without requiring a lot of hands-on work

• Hand bandsaws that your team can use when creating customized parts

• Circular saws that can cut through various metal pieces with minimal difficulty

• Metal-specific saws that can cut through steel, aluminum, and other common materials

• Automatic up cut saws that create a burr-free finish that works well for your metal parts

Should you buy multiple saws to suit your specific machining needs? That all depends on your budget and how much money you have to spend. It is typically better to have a diverse shop with multiple tool options, so do what you can to fund and install as many machines as possible.

Getting the Best Saws for Your Needs

The most important thing that you can do for your machine shop is to give it the tools that it needs to be successful. This process can include many steps, each of which may benefit you. Taking the time to identify important saws and other tools can give you a heads-up over your competitors.

That said, it is important to make sure that you take this process carefully to ensure that you don't find tools that seem vital but which do little for your shop. Balance your saws with other tools, like press brakes, to ensure that you can provide balanced services and products for your customers.

6 Reasons Why Your Start Up Company Needs a Mobile App

By: Rosana Beechum

If you’re looking at starting up your own company, being in the know and having the right marketing strategies in place is crucial. To gain a customer base, you will need to think outside the box. While a website and blog can be a great way to connect with consumers, more and more businesses are taking the initiative of creating their own mobile app which can give you a clear and direct marketing channel. With that in mind, here are just a few reasons why every start-up company should have a mobile app.

Be Visible to Customers 24/7

As a business, it’s important that you’re there for your customers around the clock. While it’s impossible for you to oversee proceedings 24/7, having a mobile app allows your customers to connect with your brand no matter the time of day or night. 

Create a Direct Marketing Channel

Apps serve many different functions. Not only can they provide general information, apps can include news feeds, user accounts, prices, and more. One of the main benefits of creating your own mobile app for your business is that you can provide customers with all the information they need within an instant. What’s more, selecting push notifications means that you can get a closer direct interaction with your followers, giving your customers reminders about what products and services you have available. 

Rewards Your Customers

Instead of the old-fashioned route of collecting points on a card, why not make it easier for your customers by letting them receive rewards via your mobile app? It’s only natural that you will want to entice as many people as possible to download and use your app, so the more downloads you get, the more return customers you will receive. 

Builds Brand Recognition

As a start-up company, getting your voice heard can be a challenge. If you’re trying to compete with many other businesses, it can be all too easy to get lost in the crowd. Creating your own mobile app can be hugely beneficial when it comes to building your brand awareness.

While it’s important to come up with an app that is equipped with all the features your customers love, you need to make sure it’s well branded and designed correctly, meaning that the general public can clearly identify who you are. 

Improves Customer Engagement

Whether you’re selling flowers or operating a beauty business, it’s important that your customers can contact you. Having a help desk feature included in your app can make a big difference, enabling customers to get in touch with any general queries or concerns. Many customers prefer to communicate via text rather than phone, so having a space available for them to use on your app is crucial. 

Creates Customer Loyalty

One of the most important reasons to create your own mobile app is cultivating customer loyalty. With so many newspaper ads, Facebook ads, website banners, and billboards all around us, it can be all too easy for consumers to ignore the advertising platforms that surround us. Making a connection with your customers is vital and will show that you value and appreciate their custom. Creating a mobile app with your customers in mind is important, especially if you want to hold onto your following. 

The more people who use and love your app, the more 5-star ratings and reviews you will receive, helping to persuade others to get on board with your brand. However, as a business owner, it’s important to take all different thoughts and opinions into account. Knowing how to handle constructive criticism is a key trait that you should have. So, keep in mind that no matter how much hard work and dedication you put into your mobile app, there will always be some customers who aren’t satisfied with your product.

Building Your Mobile App

If you aren’t sure who to use to help create your mobile app, you may want to consider using companies like Appetiser. The company are known for its iPhone and Android app development, and by visiting the site, you can read up on what they do and the types of services they offer. You can receive a free consultation where you can share your ideas with the company, helping to turn your idea into a mobile app that can benefit your company.

No matter what sort of budget you have to play around with, you should seriously consider creating a mobile app that can be a great way to connect with your customers. With more and more people using smartphones, you can build a loyal and dedicated following within an instant, especially if your app is available to download on Apple and Android devices.

Standing out from the crowd and building brand recognition is key, so if you’re ready to get started, there are various companies that can help you create an exciting and engaging mobile app for your business.

This article contains affiliate links.

7 Tools To Help Your Business

Image by Loya Liu from Pixabay

Today, there are many tech tools and software programs that you can buy or download to make your business more efficient and productive; software available to make your everyday work processes faster, more straightforward; and everyone will be able to accomplish more with less. However, with so many choice out there, it is difficult to know which ones are right for you and your business.

If you're not comfortable with technology, then the whole process can be overwhelming and cause you to worry about how you will utilize these platforms and train your employees on them. Many people often decide that it's more trouble than it's worth and stick to what they know, what's comfortable but essentially outdated ways of doing things which take far more time and effort. 

There are certain technologies and systems that you and your employees will use in your personal lives; some companies have come up with business versions of your employees' favorite systems. Choosing these makes day-to-day work life easier for everyone because if your employees are comfortable and familiar with the systems they are using, then it will increase overall productivity and output. 

If you don't provide your employees with tools that they feel comfortable with to help them do their jobs, then they will find other ways of doing things. This could mean they end up purchasing their own technology and while this does show initiative and commitment to the role, it can also lead to your team using a whole host of different solutions across which could hamper their ability to work together. It's important to look at incorporating the solutions that your employees, clients, and partners, either already use or can quickly learn to use, which makes collaborating that much easier.

Every business is different, and its needs are unique, so it's important to look at all the options, and which are the best user-friendly tech tools for you?

Enterprise Mobile Application 

When employees want to use their own personal mobile devices for work and access applications and company data, this is where Enterprise Mobile Application comes in. It means that all your employees can have simplified access to the same applications as everyone else in the company, which enables consistency between devices but still allows employees to have the personalized mobile experience that they are used to which will increase efficiency in the workplace and reduce costs spent on company devices. 

Trello

Trello is a well known, user-friendly, and free project management tool. It is very visual, easy to navigate and it simplifies tasks. So if you're not already using a project management tool, or you don't think you need one, it is worth giving it a go as it could really help you and make your working day far more efficient as it lets you create a system to manage your tasks and really is a time saver and a great way to organize and manage your work and your employees' work. 

Buffer

Buffer is a social media management tool which allows you to manage multiple social media accounts at once. So, whatever industry you're in - whether it's marketing and comms and you're managing other people's social media or even if you're just managing your own for your business, then it's a handy tool to have.

Managing your own Facebook, Linkedin, Twitter, and Instagram profiles can be time-consuming and can get pushed to the bottom of the pile. However, a social media management tool can really help you; it enables you to schedule posts ahead of time, have access to useful insights to show you how your posts are performing. It can also free up time for you as you can post several posts out in one go.

There is a free version of Buffer, but it has its limitations, so it is worth trying it first and then upgrading and paying for more features if it works for you. Buffer's blog is also excellent and an excellent resource which can help you learn a lot about your social media strategy.

Slack

Slack is not only one of the largest and fastest-growing companies, but it is a great tech tool for internal communications within your company. Slack allows teams to create specific channels of conversations, video conferences, and you can also create alerts for particular objectives. A platform such as this can be advantageous with our ever flexible working lives as people can work from home and work at different times. Having somewhere where staff can coordinate online is useful and can be extremely productive for your company.

Expensify

Even though you want your expenses back, it can be a dreaded task each month to collect your receipts, make sure you have them all, and fill in those expenses forms. So, if you're not using Expensify, you should be. Expensify is a handy tool that keeps track of business expenses, receipts, reimbursements, and business purchases. It makes all of this more manageable for employees, managers, and the finance team too as it allows you to upload images of receipts and submit purchases for approval right from your phone. 

Lion Desk

Customer relationship software, or CRM, is a big business as companies need tools that help them manage their contacts, know who has ordered what, and generate leads. Liondesk is a CRM provider that takes an explicitly sales-based approach and is aims to help real estate agents achieve more sales and generate more leads. The company's mission statement includes the phrase "close more sales," and the company claims that it is continually innovating and looking for new ways to free up employee time and make sensible predictions about which customers are ready for a new sale, and which aren't.

SalesForce

SalesForce is another popular sales tool and essential if you are working in sales. It is a Customer Relationship Management platform which you can set up and manage yourself. It also offers numerous cloud services, integrations with other programs and APIs, and they continue to acquire other companies that will enhance their software further. Salesforce, on the whole, enables you to organize better and to see the bigger picture of your sales funnels and pipeline and Sales teams can use Salesforce to do everything from managing their leads, tracking opportunities created, sales funnels, reports, sales conversations.

This article contains affiliate links.