"Delegating is hard, but will keep you focused on the reason you started your business in the first place" with Catherine Nguyen

Photo by Jillian Clark

Photo by Jillian Clark

Catherine Nguyen is a Raleigh-based advertising and editorial photographer specializing in residential and commercial interior design and architecture. A New York native, Catherine has a background in visual design for banking and management consulting, branding and marketing—she even studied programming and economics at Columbia University. After realizing her passion for creative pursuits, she attended The Academy of Art University in San Francisco to study photography. From landscapes and fashion to food and real estate, Catherine worked in many different photography genres before focusing upon interiors and architecture.

Can you tell our readers about your background? 

I never thought I was creative. I grew up in a traditional family setting where my school studies were emphasized, especially math and science. I even went to a specialized high school Stuyvesant in Manhattan. While there, I took a painting class to fulfill a requirement senior year and found that I really enjoyed it. I started painting and then taking snapshots to remember scenes to paint later. 

What inspired you to start your business? 

I traveled a bit in 2000 and came home with over 30 rolls of film. I started to realize that my love of photography had begun to overshadow my love of painting. I was freelancing in NYC as a presentation designer and creative services project manager in banking and management consulting firms. After a tough break up, I realized it was time for a life change. I decided to move to San Francisco and work toward a BFA in commercial photography at the Academy of Art University.

 Where is your business based? I am based in Raleigh, North Carolina, however travel to San Francisco to shoot for clients a few times a year.

How did you start your business? What were the first steps you took?

I went back to school to study photography. I assisted at a busy commercial food photography studio, a wedding and portrait studio, and for a fashion photographer. During my last year at the Academy, I dipped my toe in the water by shooting under a wedding photographer as well as shooting for a busy real estate photography company in the area. I realized that I did not want to photograph weddings full time, but loved shooting houses and interiors. The last year of school, I worked on a still life portfolio and my website as well as marketing collateral. I was lucky to have some design experience in my past. I worked with the real estate photography company until the market crashed in 2008. Then I went to work for a hospitality content creator based in Vancouver. I gained a lot of experience shooting commercial properties during that time.

What has been the most effective way of raising awareness for your business? 

As a commercial photographer, I find that getting published is key to raising brand awareness. When I moved from San Francisco to Raleigh, I immediately studied the local magazines and reached out to the Creative Directors of several. I met with the Creative Director for Walter Magazine and started shooting for them in 2014. I have gained many clients through being published over the course of the years. 

Social media has played a large part in helping me to grow my business. Instagram is a great way to get my new work out there and to be on the radar for local businesses as well as national business.

What have been your biggest challenges and how did you overcome them?

Going back to school to study photography at 30 was scary. I was leaving a city and a well-paying job that I had created for myself. After establishing a client base in San Francisco, my husband and I decided to relocate closer to my family in Raleigh. I essentially had to start over. That was tough, but I stayed focused. I reached out to local magazines, scoured Houzz to reach out to local interior designers and architects. I took a leap of faith, but it has paid off!

How do you stay focused?

I love what I do. This helps me stay focused while having to wear many hats and work long days. 

How do you differentiate your business from the competition? 

I offer a lot of styling input to my clients before and during photo shoots. Not all photographers do this. I strive to better my shooting and post production techniques on an evolving basis. I definitely shoot and process differently now than I did several years ago. I also help pitch stories to magazines and other media outlets as part of my services.

What has been your most effective marketing strategy to grow your business? 

Being published locally, nationally, and working on the television show Love It or List It has solidified my reputation. This in addition to posting and interacting regularly with businesses on Instagram has been very effective in growing my business. 

What's your best piece of advice for aspiring and new entrepreneurs? 

Find the right team to help you build your business so you can focus on what you're good at. Delegating is hard, but will keep you focused on the reason you started your business in the first place.

What's your favorite app, blog, and book? Why? M

y favorite app is 645 PRO. It is a camera app that allows you to simulate shooting on a medium format camera. My favorite coffee table book is, "Japan" by Michael Kenna. It is a beautifully designed black silk book with a bone enclosure toggle. The book features long-exposure black and white photography by the British photographer. He is one of the reasons I became a photographer. My favorite blog at the moment is www.sunnycirclestudio.com. Erin has a wonderful way of bringing her designs and styling projects to life in an approachable way.

What's your favorite business tool or resource? Why?

The APA is a great business resource. It is the American Photographic Artists organization. Its mission is to "improve the environment for photographic artists and clear the pathways to success in the industry." They provide a directory for commercial photographers as well as business manuals and articles to help with your business. I have been a member since I was a student. 

Who is your business role model? Why? 

My business role model was my first boss, Dorothy Safian. She was an investment banker-turned-executive-recruiter in Manhattan. She taught me never to accept, "no" as an answer. I learned a lot about bookkeeping, business writing, client relationships and generally how to be a woman business owner in an industry dominated by men.

 How do you balance work and life? 

I have difficulty balancing work and life at times since my business is growing rapidly. I have started to take my own advice and delegate certain responsibilities so that I can focus on what I love: photography.

What’s your favorite way to decompress? I decompress by painting. I learned how to work with alcohol ink in the past few years and it has become a wonderful way to tune out, relax and create something beautiful without any expectations.

What do you have planned for the next six months? 

I have a few small trips planned to relax, visit friends and family and regenerate after a tough year-and-a-half without any travel. I also plan to train an assistant to take over more of the administrative tasks of the job so that I can have a better work-life balance.

How can our readers connect with you?

Readers can connect with me at www.catherinenguyen.com and follow me on social media at  

Facebook: www.facebook.com/CatherineNguyenPhotography

Instagram: www.instagram.com/catnguyenphoto

"Be creative" with Cori Deans

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Founded by Upstate New York native Cori Deans, Small Town Cultures was built on the passion to heal with plant-based ferments that are accessible and vibrantly fresh. Fermented in small batches without vinegar or sugar (resulting in uniquely bright and fresh flavors) and then packaged in glass, Small Town Cultures’ products are a rainbow of clean nutrition. Now, the women-owned, family-run business with humble beginnings in local farmers’ markets has expanded to shops all across the country and is hitting store shelves in over 40 Whole Foods Market shelves in Arkansas, Louisiana, Oklahoma, and Texas starting in June 2021.

Can you tell our readers about your background?

Professionally, I come from a health and wellness background. Those insights and skills that I developed in my former career have lent themselves well to running a vegetable fermentation company.

What inspired you to start your business?

I was initially inspired to learn all that I could about probiotic microbes and fermentation in order to heal my autoimmune gut disease. 

Years ago, I found myself trapped in a cycle of medication and surgeries to treat an aggressive autoimmune disorder called  Crohn's Disease. My doctors' goal was only to put my symptoms in remission. This approach ended up taking a toll on me both spiritually and mentally. Instead, eating a diet that is high in living colonies of probiotics microbes such as those found in kimchi, yogurt and kombucha has allowed me to heal myself from Crohn's Disease.  

Where is your business based?

We are located in the rural town of Keene NY, nestled deep in the Adirondacks. 

How did you start your business? What were the first steps you took?

My business started accidentally as I had a career in which I was enjoying and doing very well. I am admittedly a bit of an overachiever. Anything that I do, I often over do. So when I started to create fermentation recipes to help heal my autoimmune disease, I didn't just make one batch at a time but I would make 4 or 5 different variations of the same recipe at a time. This then led to both a surplus of fermented goodies as well as a handful of choice recipes which were family and friend tested. From there I approached some of my favorite local health food stores and specialty markets with the recipes/products that I had developed to see if they would have any interest in carrying them.  

I was not a stranger to this as when I was in grade school my sister and I used to bake treats from scratch such as brownies, cakes and cookies to sell at a local retail store. With an entrepreneurial spirit, my sister and I would also walk up and down Lake Placid, NY's Main Street selling our goodies to the shop keepers thinking that they would also appreciate the convenience of having fresh baked goods presented to them when they were perhaps unable to take a break.

What has been the most effective way of raising awareness for your business?

I have thought about what is the most effective way to raise awareness about my ferments and their many health benefits, and what I have come up with is super down to earth: Just make something that people want to eat and the rest will follow. So, we focus first and foremost on the flavor of our ferments. Next, we consider color (we eat with our eyes after all), then ease of use and desirability. Lastly, we moved the ingredients to the front of the jar, so that there is no confusion; our products are as simple and clean as you think they should be. I know that most companies have crazy marketing plans and pour a bunch of money into getting clicks, etc. but we’re old school. We just want to make something that you crave and the rest will take care of itself.

What have been your biggest challenges and how did you overcome them?  

I remember saying with a straight face to the first distributor who approached Small Town Cultures to carry our line that I started the business so that I could have more flexibility in my schedule to spend with my newborn son. I had no idea what amount of time and dedication an infantile business would require and how many family trips/vacations/beach days would get sacrificed.  

The truth is that you work hard to get to a point where you can hire people to help you run your business, but as a self-funded micro start up, if you don't do something yourself, it doesn't get done. So one of my biggest challenges initially was allocation of time. I wanted to be everywhere at once thinking I could please everyone and still do an exceptional job as a mother, a loving partner, a small-business owner and a friend.

But what ended up happening was that I never slept, worked in the "off hours" and tried to participate fully in all other aspects of my life. It was unsustainable and could have ended pretty tragically. I decided to take a closer look at my business and stopped doing things that were not working or were not in line with the direction of my company. This freed me up to focus on both my family and where I really wanted to take my business. 

How do you stay focused?

I literally, without exaggeration, hear "Eye of the Tiger" play on repeat in my head… and have for years, lol

How do you differentiate your business from the competition?

Small Town Cultures makes fermented veggies (and some fruits) and stands out from the competition by offering more than just kimchi, sauerkraut and pickles. We try to focus on where people's tastes actually are, instead of where we wish they were, so we innovated fermented red onions and sliced jalapenos. We also focus on the natural beauty of the vegetables which is why instead of a large label covering our product with a picture, we use a transparent label and let the ferments be the star of our packaging. Our simple and clean ingredients are also something we want to highlight, so that list appears on the front of our packaging making it easy to recognize what is, and what is not, in our products.  

What has been your most effective marketing strategy to grow your business?

We listen to our sales. Just because I love something does not always mean that shoppers will love it. We have found that what works best for us are simple one- or two- ingredient ferments. They are more versatile which means they are easier to use. You don't need Google to figure out how to use a fermented sliced jalapeno; you just put it on or in things and it adds all of that great flavor, plus makes your dish, sandwich or cocktail probiotic rich.

What's your best piece of advice for aspiring and new entrepreneurs?  

Be creative; realize that there are many paths to achieving your goal and choose the right one for you. Also be prepared for failure because you will have many many things go wrong, but it is what you do with a negative that actually makes your business stronger and more resilient. 

What's your favorite app, blog, and book? Why?

I have sooo many favorite resources. I love the podcast, "How I Built This," with Guy Raz for inspiration. Sandor Katz is my favorite writer/thinker on all things fermented. I also loved the simplicity and directness of The Entrepreneur's Guide to Business Law, because you don't know what you don't know.

What's your favorite business tool or resource? Why?

I’d encourage any start up to reach out to Start Small Think Big as the non-profit can help you navigate the ins and outs of small-business ownership.

Who is your business role model? Why?

I have so many entrepreneurs that I respect and wish to emulate, but what they all have in common is curiosity and resilience.

How do you balance work and life?

Work and life balance is a work in progress. As a family we prioritize simplicity and experiences, but as a small-business owner I need to constantly stay focused on the tasks at hand and not get overwhelmed by tomorrow’s to-do list. I would like to highlight doing what you love and being surrounded by LOVE from your family is all one can really ask for. So yes, we are busy, but we are building a life together doing honest work. It also helps that we only live in a 600 square foot house which means less cleaning and way less accumulation of stuff.

What’s your favorite way to decompress?

My favorite way to decompress is just to be present. It doesn't matter what you are doing,  you can always be present in that moment.  

What do you have planned for the next six months?  

At the moment, Small Town Cultures is focused on scaling up our operations...so all of the normal things like hiring the right team now to be leaders in the future (shout out to Donovan, Sara, Briana, Jessica, Trista, Paulo and Bill), procuring the right equipment to be more efficient, and partnering with the right retailers and distributors.

How can our readers connect with you?

Great questions!! I have had a bunch of fantastic mentors and advisors along the way. If any of your readers are interested in contacting me I would be happy to answer any questions, schedule a chat, etc. You can email info@smalltowncultures.com or contact us through our website www.smalltowncultures.com.

Whoa, Wait. Walmart? with Bethany and Amanda

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Meet Bethany and Amanda, style soulmates and the brains behind Whoa, Wait. Walmart? With backgrounds in fashion and interiors, these besties are passionate about hunting down surprisingly cool items from the aisles of Walmart. Each time the gals pop into a Walmart, they become your personal shoppers, on a budget. Amanda shops at the Nashville, TN stores. Bethany shops at the NW Arkansas stores. Nearly eight years later, Bethany and Amanda share their high-end looks on a low-end budget with over 334,000 of their very best (virtual) friends and they’re helping make Walmart (!) cool. Check out their Whoa, Wait. Live a Lovely Life for Less magazine, now available at ALL Walmart locations.

Can you tell our readers about your background?

We both were raised to hunt for a good deal on everything we wanted to buy.

What inspired you to start your business?

Whoa, wait. Walmart? began out of the genuine love for sharing on-trend, value-priced items with friends and family.

Where is your business based?

In Bentonville, AR and Nashville, TN.

How did you start your business? What were the first steps you took?

We literally grabbed an Instagram handle and headed to Walmart to shoot our favorite in-store items. We had no idea what this would grow into, but we ran with it and worked hard.

What has been the most effective way of raising awareness for your business?

Word of mouth!  When people constantly tag their friends in our posts, that's the sweet spot for growth.  

What have been your biggest challenges and how did you overcome them?

We have struggled with various aspects of the influencer world, like championing a retailer that isn't as trendy as some. But doing this work together, not alone, has been priceless. We have each other's backs, always. 

How do you stay focused?

We don't always, ha! But, we do try to take time to refocus our efforts and direction every so often. We love a good work retreat!

How do you differentiate your business from the competition?

From the beginning, we've tried to stick to our vision of sharing the best products that Walmart has to offer. We can't always differentiate our posts from other accounts, but we can consistently show up for our audience and be competent and reliable for our brand partners. It sounds so basic, but we often hear how appreciated that small effort is. 

What has been your most effective marketing strategy to grow your business? So many of our favorite ventures have come from partnering with businesses that see the value of our vision and appreciate our work ethic. Then, they come to us with new opportunities for exposure and growth.

What's your best piece of advice for aspiring and new entrepreneurs?

Show up every day and ask questions. We still learn something new every week!

What's your favorite app, blog, and book? Why?

 App: Instagram. It's still a source of inspiration for us and without it, we wouldn't be here! Blog: We aren't reading blogs quite like we used to but we still love “A Beautiful Mess” and “Style by Emily Henderson.” Book: We both just read Beach Read by Emily Henry and LOVED it!

What's your favorite business tool or resource? Why?

After years of doing everything ourselves we recently hired a team to manage back of house tech stuff and it has been the biggest blessing.

Who is your business role model? Why?

Sara Blakely. She is innovative, bold and kind.  

How do you balance work and life?

There is no true balance, but our workload ebbs and flows so we make sure that when work is slower, we are spending the extra time on important things like our families.  

What’s your favorite way to decompress?

Baths, face masks, bingeing shows, or a good book - we could go on!

What do you have planned for the next six months?

In addition to creating content for our social channels, we also have a Walmart exclusive lifestyle magazine, Whoa, Wait. Live a Lovely Life for Less! We'll be hard at work on the upcoming issues!

How can our readers connect with you?

Find us on Instagram @whoawaitwalmart, our website WhoaWaitWalmart.com where you can sign up for our Insider's Club email, and in the pages of our magazine, Whoa, Wait. Live a Lovely Life For Less, sold at all Walmart stores in the United States and Canada.

Entrepreneur Rachel Kove On Overcoming Business Challenges

Photo Credit: Nate Taylor

Photo Credit: Nate Taylor

Rachel Kove is the CEO and co-founder of Transformational Solutions — a Los Angeles-based, trauma-informed life coaching company that helps provide people with sustainable solutions to self-destructive habits and to ultimately find their true purpose. Rachel is also the co-author of “The Mountain Method,” an actionable workbook that helps readers identify true goals, set new ones, and become situated in a position where they are self-accountable and proud of their progress and aspirations. For over a decade, Rachel has worked in the field of mental health, substance abuse, and personal development. She holds a firm belief that disconnection, trauma, and pain are at the root of all addictions and that finding consciousness is the key to starting over.

Can you tell our readers about your background?

When I was sixteen years old I was introduced to the world of transformation by entering a residential treatment center for alcohol abuse. I was driven to overcome my emotional pain, find a sense of inner peace, and belonging. With an open mind and dedication to healing in many modalities, I learned how to overcome various self-destructive behaviors that were harmful to my life. When I was in my twenties, I became passionate about helping people overcome their addictions and mental health struggles, so I got a job working at a sober-living. From there, I began my twelve-year career working in the field of mental health, personal development, substance abuse, and compulsive behaviors. I am a trauma informed life coach, author, and a multi-passionate entrepreneur. I would be nowhere in this company without my business partner Seth Hall, with whom I created this company four years ago. He is a brilliant entrepreneur and business developer.

What inspired you to start your business?  

After working with thousands of individuals in the last twelve years, what I have seen is that trauma is underneath all compulsive behaviors and addictions. Addictive behaviors become the escape from emotional pain. As Dr. Gabor says, "It's not why the addiction, it's why the pain?" Helping people overcome their pain and live purpose-driven, fulfilled and happy lives is what inspired me and Seth to start Transformational Solutions. 

Where is your business based?

Transformational Solutions is based in Los Angeles, but we also meet with people via zoom all around the country.  

How did you start your business? What were the first steps you took? 

We started the business with an idea. We didn't question the idea or judge the idea. We just went with it. People often have brilliant ideas and don't follow through with them because they listen to the fears. They fear taking the risk and start thinking about all of the reasons the idea can't happen. We did the opposite. We focused on all of the ways this business would work. The year Seth and I started this business, I was pregnant with very little money in the bank. My son motivated me to keep working towards my goal no matter what. Seth saved money from his full-time job and got the LLC. From there, we have created wonderful success. 

What has been the most effective way of raising awareness for your business?

Building connections with people. Treating people like humans rather than business associates. We have done barely any marketing for our business. Every client has been through referrals and I believe that's because we really care about people. Anytime we meet someone, we connect with them on a human level. I think people remember that. They see our passion. They see our love for helping people, and I believe that is what has made us successful.  

What have been your biggest challenges and how did you overcome them?

The biggest challenge we experienced was in the beginning when we didn't get any clients or business for six months. We had to practice faith and trust in the Universe. We were scared, but kept putting in the work and held the faith. In that time, we focused on what we could control rather than what we couldn't. We began writing a workbook, "The Mountain Method," which is now published through Amazon. We put one foot in front of the other and just kept creating, knowing that within time, the dream would actualize... And it did. We learned as much as we could. And we keep learning!

How do you stay focused? 

When I was nineteen, I watched my step-dad die from cancer. He said to me, "Rachel, I don't want to die, I have so much left I want to do." That always stuck with me. Time is not guaranteed to any of us. I stay focused by remembering that, at any moment, this could end. I know that sounds dark, but it's just the truth of life. Having this mentality keeps me very focused and grounded in the present moment. I stay focused by having massive amounts of self-care.

How do you differentiate your business from the competition?

I have always been very uncomfortable with the idea of competition with business as I genuinely believe the Universe is abundant and there is plenty for everyone. I think we need to start empowering each other rather than needing to be the best at everything. If my business is not the right fit for you, there is definitely something else out there that can help you. I want people to have the help they need, wherever that is. Everyone is unique in their own way. What makes people successful is accessing their uniqueness and creating from that place.  

What has been your most effective marketing strategy to grow your business?

Similar to what I said above, making connections with people has been the most effective marketing strategy. You never know what will happen with just one connection. You never know where that one connection can lead you. Most of our clients come from people we met for coffee or lunch through someone else. But they saw how genuine, passionate, and dedicated we were to helping people. So, they started referring clients to us.  

What's your best piece of advice for aspiring and new entrepreneurs?  

Give yourself permission to do whatever your heart desires. Do your own personal emotional work to overcome the traumas and limiting beliefs that will try and keep you comfortable and in the familiar. You cannot grow by staying comfortable. One of my greatest mentors, Misty McAfee, said to me, "Rachel, get comfortable being uncomfortable."

What's your favorite app, blog, and book? Why?

My favorite app is Instagram. I love the positive things that can come from it. I love connecting with people there, seeing motivation, inspiring, and the funny videos. I love following people I look up to and try to emulate. My favorite book is "Untamed" by Glennon Doyle. I have never read a book that so directly spoke to my soul. That book gave me the courage to live bravely and authentically in my truth. It helped me tap into all the wildness of who I am as a woman and accept myself. It helped untame the parts of myself I kept hidden out of fear. I will forever be grateful for that book.

Who is your business role model? Why?

I have many business role models that I look up to. I love women who are multi-passionate and work on many different things at once. I love women that show me how to pursue all of my dreams, not just one of them. I love men and women that inspire me to be fully self-expressed in all my passions. I love Lori Harder, Reese Witherspoon, Glennon Doyle, and obviously Oprah. My Father is also another role model for me. He taught me how to work hard and to never give up on your dreams. He came to Hollywood 50 years ago with a dream to be an actor. He is now one of the leads on one of the biggest shows in the world, "Cobra Kai." That's pretty inspiring to me.

How do you balance work and life?

I am nothing without taking care of myself. My mental, physical, emotional, and spiritual health is my number one priority. I meditate all the time. I journal daily. I am constantly seeking to improve and learn ways to effectively live. I don't waste time on bullshit. I am a divorced mom to a toddler, so I value my "ME" time more than anything else.  

What’s your favorite way to decompress?

Bing watching a show on Netflix. 

What do you have planned for the next six months?

I am continuously working on how to grow and develop Transformational Solutions. Our workbook, "The Mountain Method," is going to be created into a coaching program. I have so many things I'm working on! I love creating and channeling all of my energy into projects. I am finishing my memoir on healing and overcoming trauma. I have a podcast coming out called "WTF Is This Human Experience?" with my friend Shane Coyle. I am really excited for people to start listening to that!  

How can our readers connect with you? 

People can connect with me on Instagram @rachelkove.

Use Your Head & Your Heart to Make a Profitable Mid-career Money Move with Pamela Wilson

photo credit: Nashville Portrait

photo credit: Nashville Portrait

Pamela Wilson is an online educator, author, keynote speaker, and founder of BIG Brand System. She helps people in mid-career and beyond to build online businesses they love. 

Pamela is the author of two books: Master Content Marketing and Master Content Strategy. She’s the creator and head coach for The Offer Accelerator, The BIG League, The Content Lab, and The Image Lab.  

Can you tell our readers about your background?

The two constants in my life? I've always been creative and I’ve always found myself at the front of the room.
As a kid, I lobbied my parents on behalf of my four siblings. “Can we go to the movies? Can we play outside after dark?” I got the best results, so I made the requests — creatively, of course. 

That morphed into becoming student council president at my high school of 2,500 students. I lobbied the school administrators to start new, creative traditions and make changes that would benefit the whole student body. 

When I started my business, I drew on those experiences. They set me on a path to creating a successful design and marketing agency that I ran for decades.

But back in 2010, I began to feel a strong desire to explore online business. I learned to write content for an online audience on my site, BIG Brand System. Soon, I was writing for other big online sites, including Copyblogger — an industry leader in content marketing. 

In 2014 Copyblogger asked me to join the team as Executive Vice President of Educational Content. I happily served their massive audience for a couple of years.

I’ve written two books: Master Content Marketing and Master Content Strategy. They share simple strategies for creating content marketing to attract paying customers.

In 2020, I felt called to do something new — again.
Since 2012, I’ve been a business coach to people in mid-career and beyond. In our age group, we have a ton of expertise and almost unlimited drive. 

But I kept seeing this one recurring problem. 

It was a make-or-break issue — if you don’t get this right, you don’t have a business!

The issue? No high-value revenue generating offer. 

So I decided to do something about it.

I debuted a one-of-a-kind program for people in mid-career and beyond who want to create consistent revenue online. It’s called The Offer Accelerator. 

The OA takes people through the entire offer process. We start by identifying your values and strengths. Then we do simple market research, name your offer, set prices, test it, create high-converting promotions, and systematize the whole thing so it runs smoothly.

We focus on building high-value offers. The results are truly transformative!

I’m loving the chance to tap my creativity and stand at the front of the Offer Accelerator group every week, helping people move through the process of generating consistent revenue in their online businesses.

What inspired you to start your business? 

Change and challenges — I’m addicted to them. I truly enjoy the process of reinventing my life every so often. 

For decades, I had a booming design business. Then I realized if I could develop an online business, I could share my expertise with a much larger group of entrepreneurs. 

The possibilities were too exciting to pass up. It was the early days of online business, and I wanted in.

Where is your business based? 

I’m in Nashville, Tennessee. It’s a creative city.  

Wedged between the music and art scene, you'll find a vibrant entrepreneurial community. It's the first place I've ever lived where I can tell people I have an "online business" and they actually know what I'm talking about.

How did you start your business? What were the first steps you took? 

The first step was to take an online course. Then, I read everything I could get my hands on to learn the best way to start my business, BIG Brand System.

My existing business skills came in handy: I used them to develop systems and frameworks to make my new online process as smooth as it could be. 

I learned a lot by doing the work — and I learned from my mistakes.  

What has been the most effective way of raising awareness for your business?

Consistently showing up with valuable content is key. 

In the early years, I produced weekly content for my website to build an audience and keep my readers engaged. That fresh content helped me rank higher in search results. 

Writing for popular sites like Copyblogger helped me grow my own loyal following. A strong network of like-minded people benefits you, your colleagues, and your audience.

But it’s not about churning out content. You have to listen to what existing and future customers need. When you understand people’s problems, you become their trusted source for information.  

Once you know who you want to serve, build a high-value offer that helps them solve those problems. Then you can create happy, paying customers. 

What have been your biggest challenges and how did you overcome them?

When I started my online business, public speaking was high on my list of Things That Terrified Me.

Actually? It was at the top of that list! 

Finally I remembered my high school days when I was elected student body president at the age of 17.

Standing on stage in front of a mic addressing huge groups of people wasn't something new. And it was nothing to fear.

I’m not sure what happened between those brave teenage years and adulthood. Somehow I began to limit what I thought I could do. 

Reminding myself that public speaking was a skill I already had helped me get over the fear. That, and taking a deep breath and just doing it. 

How do you stay focused?

Lists and systems are my lifeline — they always have been.  

When life gets chaotic (like in the midst of a global pandemic), I grab my checklist, put my head down, and work away.

The other habit that helps me stay focused? Recognizing that creative work is easier at certain times of day — and blocking off those times so I don’t fill them with meetings or errands.

How do you differentiate your business from the competition?

Clients have called me an “un-guru.” That’s someone with decades of expertise who quietly shares her knowledge and experience without waving it around in your face using flashy videos or perfectly polished prose.

I teach online business owners how to build a business they’ll love. Consistent revenue and personal satisfaction are equally important.  

What has been your most effective marketing strategy to grow your business?

The most effective marketing strategy I’ve found is to commit to a higher standard of marketing.

That means you forge your own path. Don’t follow someone else’s.

If you market your business to a higher standard than everyone else, your business will stand out.

Reside inside the heads and hearts of the people you aim to serve: get to know your ideal customer well enough that you can truly serve their needs.

Dare to market and sell differently: have the courage to upend conventions if you know it will serve your customers. 

Aim for simple, straightforward, and clear: remember, simple messages are easier to understand and implement — and are more convincing.

Of all the online marketing strategies out there, this one has proven to work.

What's your best piece of advice for aspiring and new entrepreneurs? 

For people in mid-career and beyond, the best way to build an online business is to get in touch with you first.

Any offer you create needs to reflect your personal strengths, values, and priorities. Plus, it needs to tap into the deep expertise you’ve developed over the years.

When you take the time to build your offer this way, you can charge more for it. 

And you should! 

People in midlife and beyond shouldn’t be pouring our time and energy into creating low-value offers.

Build an offer you’ll be well compensated for. Consistent revenue makes for a healthy business. 

Invest time now so you can make more money in the future.

What's your favorite business tool or resource? Why?

For keeping our work on track, I love Asana. It’s perfect for my small team, who are in three countries and three time zones. 

We’re using it to structure our workflow and communicate about our tasks. It integrates smoothly with other apps we use regularly, like Dropbox and Slack. 

How do you balance work and life?

Owning a business can consume all your time. I make sure I take days off and encourage my team to maintain healthy boundaries around their time and energy.

What’s your favorite way to decompress?

After spending most of the day planted at my desk, I love finding ways to incorporate movement into my afternoons and evenings.
Depending on the weather that may be a swim, a brisk walk on a treadmill, or a stroll through the woods. 

A little movement is the perfect antidote to all the sitting I do — and it helps me shake off any leftover stress from my day.

What do you have planned for the next six months?

We’re about to go all in on video. Yes — I know I’m late to the party! Better now than never, right?

We’ll use video to connect with prospects for my Offer Accelerator program. It’s a high-touch curriculum-based program that’s application only. Finding the right people is key! Video is going to play an important role in helping us connect with them wherever they are.

How can our readers connect with you? 

You can find my website at bigbrandsystem.com 

And I’d love to connect on social: 

LinkedIn: https://www.linkedin.com/in/pamelaiwilson

Facebook: https://www.facebook.com/BIGBrandSystem

Twitter: https://twitter.com/pamelaiwilson

Pinterest: https://www.pinterest.com/bigbrandsystem/

Toronto-Based Talk Show Host Adam Lupis Discusses "The Up & Adam Show"

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Talk show host Adam Lupis shares his passion for the 80s and 90s eras on his YouTube show “The Up & Adam Show,” where he interviews notable artists in the music, film and TV spaces. Some of Adam’s recent guests include singer AJA, actors Charles Baker (“Breaking Bad”) and Lillo Brancato Jr. (Sopranos), creator Butch Hartman (Cartoon Network’s “Fairly OddParents”), television host Carlos Bustamante (YTV, Canadian television), and horror host Dead Meat (4.4M subscribers). And some upcoming guests include Jesse Kove (Netflix’s “Cobra Kai”) and storied super villain Robert Davi (“Die Hard,” “James Bond: License to Kill,” and “The Goonies”). Adam hail from Toronto, Canada.

Can you tell our readers about your background? 

I come from an Italian background. Both my parents were born in Calabria, Italy and moved to Canada at a very young age. They passed on a lot of the Italian values to me, which has helped me to become the man that I am today. I was raised in Vaughan, Ontario, Canada. My childhood consisted of spending time with my friends and keeping myself busy with other childhood endeavors. I was always an ambitious kid. When I was eleven, I started cutting my neighbour's lawn for money, which turned out to become bigger than I had imagined. I expanded my “business” and ended up cutting the whole neighbourhood’s lawns, and it was at that moment when I knew I could accomplish anything if I believed in myself and worked hard at it. I never did like working for someone else. There were a few bad bosses and always felt under-appreciated in those environments. That is what sparked my interest to become an entrepreneur and pursue my own passions.   

What inspired you to start your podcast?  

It’s actually a funny story. I was a barber for four years before I started my show. I always thought I loved the craft when in reality I really just enjoyed conversing with my clients. When the pandemic hit and I was out of work, I thought to myself, “What do I really want to do? What am I truly passionate about?” And the answer was talking to people. So I thought about how to approach that and, shortly thereafter, started my show and began sharing stories with my guests about my barbering days, which blossomed from there. I grew up inspired by Jay Leno and Johnny Carson’s Tonight Show, which had such a genuine feel to them. I really admire that era of television and hope to convey a similar feel in with my show. 

How did you start it? What were the first steps you took?

I started out on Spotify and Apple. It was a mess at first because I was doing everything on my own. I had saved a lot of money from barbering, so I used some of it to invest in a graphic designer/editor. This made my job a lot easier and more efficient. He helped me produce the episodes and edited a lot of the audio. Fast forward to now, my creative director Justin produces all my content on YouTube, and we are currently revamping the look to give it that “Tonight Show” feel — with an Adam Lupis twist! 

What has been the most effective way of raising awareness for your podcast?  

The most effective way to raise awareness is by networking with people. A simple introduction and asking someone to kindly check out your work can work wonders. That’s how I’ve made all my connections. I just reach out as genuinely as I can and tell them my vision for the show, and I’ve found that they really like it! It’s crazy, because people are often shy or embarrassed to promote themselves. We forget that everyone started from the bottom and had to do exactly the same thing. Everyone has to start from somewhere. But it’s all about putting yourself out there and hoping people take a liking.   

What have been your biggest challenges when launching your podcast?  

One of the biggest challenges was finding the right look and theme I wanted for my show. I tend to like a lot of things, and there are days when I want the show to look a certain way and then the next day it will want to change. I believe it’s all about staying true to yourself and sticking to that. Over time you can learn and adapt to changes, but it’s important to have a good base to work from. 

What's your best piece of advice for aspiring and new podcasters? 

My best piece of advice is to not listen to any negative people. It’s impossible to make everyone like you, and people shouldn’t be chasing for everyone’s approval anyhow. So, the other piece of advice would be to always do what makes you happy in life. You have to be you, do you, and then attract the right audience for that and build trust from there. When I first started, people were always saying, “Why are you doing this?” Or “You shouldn’t do this as a career because it’s not realistic.” But I’m a firm believer that, if someone has done something in life, it’s proof that it’s possible.

What's your favorite app, blog, and book? Why?

My favourite app would be YouTube because it’s such a diverse platform. You can learn, laugh and be entertained all at once. My favourite blog is “Hardcore Italians Blog,” because my background is Italian and I tend to relate with a lot of their content! My favourite book is “Harry Potter and The Prisoner of Azkaban”! I’m a huge Harry Potter fan and I enjoy the books as well as the movies.  

What projects do you have planned for the next six months? 

For the next six months I will be booking more guests for the show and trying to finalize my new studio in the unit I am renting. I am always trying to better myself and the show and I think the more you put into your passions, the more success you will achieve. Also, I will be looking to expand through partnerships and sponsorships. So, I’ll be reaching out to some influencers to network with and to form partnership with! I will do whatever it takes to grow. 

How can our readers connect with you? 

You can find me on Instagram: @theupandadamshow. TikTok: @theupandadamshow. And on Linktr.ee at: https://linktr.ee/theupandadamshow.

"Learn as much information as you can about your trade" with Tara Wells

Photo Credit: Ganja Goddess

Photo Credit: Ganja Goddess

Tara Wells is the founder of Ganja Goddess, a premium cannabis brand with delivery services and award-winning CPGs catering to consumers in California, and CBD Goddess, a national e-commerce site for consumer and pet CBD products. Tara realized early on that women were being underserved and underrepresented in the industry and became determined to make the cannabis experience aesthetically beautiful and judgment-free, as well as safe and convenient for everyone. Previously, she was an executive producer and writer, winning an Emmy for "The Amazing Race" on CBS. 

Can you tell our readers about your background?  

As someone who loves gardening and plants, I realized at a young age that we are so connected to them. When I was older, I experienced firsthand the physical and mental therapeutic benefits of the cannabis plant. First, it gave me creative insights during my original career as a TV writer and producer. But more importantly, it has since been an amazing anti-inflammatory, treating my knee issues caused by athletics, and I’ve seen it help many of my friends and family with pain, appetite, anxiety, and sleep issues. When I realized that cannabis was such an easy, gentle addition to living a good life, a new path opened up for me, personally and professionally.

What inspired you to start your business?

My goal is to spread the many ways in which cannabis can help society. I first got into the space in 2006, founding Ganja Goddess Food, selling infused brownies and gingerbreads from old family recipes. In 2011, I founded Ganja Goddess, envisioning an easy, convenient and accessible cannabis delivery company that could reach any person in California, as so many towns and cities didn’t allow cannabis shops despite it being legal statewide. I also wanted to create a low-cost service, taking down another barrier to access.

 

Then in 2014, I founded one of the first legal cannabis shops in the country (in Seattle), and in 2020 launched CBD Goddess, a national e-commerce and delivery company with top-quality, hemp-derived products.

Where is your business based?

Ganja Goddess is based in California.

How did you start your business? What were the first steps you took?

Being a TV producer was great training for me. I learned early on how to navigate the space through trial and error, making sure to focus on the outcome and not get discouraged by obstacles. And there were many, especially as legalization emerged, as cities and states made it difficult to get licensing. Ganja Goddess and my other businesses were all formed very organically, learning new skills and making new relationships that would inform the next steps. It was vitally important that I got to know the market and what my customers wanted and then responded to that by creating something that reflected consumer desire.

What has been the most effective way of raising awareness for your business?

I have always believed that teaching and living by example is the best method. Our company strives for diversity, has a social equity partner we support and we try to maintain a healthy, happy workplace. With cannabis, my biggest challenge has been to 'normalize' it as a substance that heals and helps everyone. I try to participate in forums, do interviews, and spread the word everywhere I go.

What have been your biggest challenges and how did you overcome them?

I don’t think I initially realized how hard it would be to deal with the strict regulations in the cannabis industry. It continues to be a real hurdle for us. The intense regulation with high taxes, locally and state-wide, make running our business a lot more complicated. The best way to overcome this obstacle has been to surround myself with a great team, from legal to accounting and oversight. They stay on top of it all, which is essential to our success. 

How do you stay focused? 

I get a lot of sleep, exercise, and break my workday up into small manageable time capsules.  And of course, I use cannabis at the end of the day so I am relaxed. Relaxation and enjoyment of life are the best healing modalities.

How do you differentiate your business from the competition?  

For us, it’s all about the customer, which I believe makes us stand out from the crowd. Personally, I find it frustrating when I can't reach someone if I run into problems with an online order. Right away when founding Ganja Goddess, I made sure everyone knew our focus -- to listen to the customer and understand exactly what they need. I think that type of service really makes a difference in raising awareness of a brand, and it's who we are at our core. We look at it all pretty holistically. It's not just a business, but an interaction and relationship with our customers. What they want and need matters to us.

What has been your most effective marketing strategy to grow your business?  

It's really been a mixture of a lot of things. We try to do non-traditional advertising to reach markets that are not served.

What's your best piece of advice for aspiring and new entrepreneurs?  

Learn as much information as you can about your trade. It’s important to focus on understanding the variety of business procedures necessary to run an operation and embrace them. From the marketing, legal and financial sides to the hardcore understanding of a product or service, it is the key to building and maintaining success.  But most of all, have fun!

What's your favorite blog and book? Why?

My favorite book is “The Overstory”. This Pulitzer Prize-winning tome is amazing. It weaves together several stories against the backdrop of trees and nature. It's stunning. My favorite blog is ours over at ganjagoddess.com. It’s full of tasty information.

How do you balance work and life?

I try to remember that taking time to do nothing is as important as doing a lot during the day.  Downtime makes everything more clear. 

What’s your favorite way to decompress? 

Spending time in nature… I like to exercise and then have a great cannabis drink or edible.

What do you have planned for the next six months?

At Ganja Goddess, we are expanding all over California and have plans to branch out to other states in the coming year.

With the ongoing pandemic and continued normalization of cannabis, we have experienced incredible growth, so we are looking to continue our expansion. We are focused on high-growth areas in emerging markets and continuing to service our existing communities with the best products out there. We also want to keep growing CBD Goddess and bring high-quality CBD products to people all around the country. This will make sure we are in a good position when cannabis becomes federally legal. 

How can our readers connect with you?

You can find us at GanjaGoddess.com, CBDGoddess.com, or on Instagram and Twitter. Feel free to reach out at info@goddessdelivers.com.

"Know why you're serving, know why you're here" with Marjah Simon-Meinefeld

Photo credit: Photographer Solwazi Afi Olusola, Ancestral Beauty Photography

Photo credit: Photographer Solwazi Afi Olusola, Ancestral Beauty Photography

Marjah Simon-Meinefeld created Author Writer’s Academy (AWA) to capture the wisdom of productive, successful entrepreneurs.

Can you tell our readers about your background?

I'm a trained attorney, practiced in international contracts litigation. I've represented the United States in foreign contracts with foreign governments and countries. I've also practiced as a prosecutor in court. As a military veteran of two military services, the US Army and the US Air Force, I've served as an enlisted member, as well as an officer. I hold a Juris Doctorate of Law, a Masters in Diplomacy, and a Bachelor of Science in Business, English, and Behavioral Science. I’ve trained in coaching and business with Tony Robbins, Luke Wren, and a host of amazing people.

What inspired you to start your business?

The big inspiration came after my first book, Fork Disease! Go Vegan! that I co-authored with my sister in 2017. I encountered lots of pain points that I noticed that other people were also having. I suffered years and years of rewriting, doubting, crossing out, and changing everything because I didn't have a coach like myself—which is what I offer to my clients now—in order to set those boundaries, to help me through limiting beliefs and mindset, to break through, and actually have the objectivity to move through the writing process quickly and efficiently.

I didn't have that. So, five years, seven years, 10 years passed, and then finally I said, “Enough,” and I published the book. Then I encountered additional pain points that other people often encounter if they ever get to that point of getting a completed manuscript, where I went with a traditional publisher and I started outlaying lots of money, and realize I was not getting the support I wanted and need it in order to make my book successful. Unless, of course, I shelled out a lot more money. Even that was not any kind of real, warm, and fuzzy as to whether they would actually deliver that. Each thing was just, “Pay us more, pay us more,” and add injury to insult, they kept most of my royalties.

And so, all of these pain points made the whole process from beginning to end very long, drawn-out, and difficult. I would say, “This is supposed to be fun. This is supposed to be easy. This is supposed to be something beautiful because we're sharing wisdom with the world and making people's lives better. So why is it this big hurdle and burden with it?”

So, the second book I published as an E-book, a cookbook. I did that on my own, and of course, had some missteps and learn some things along the way. My third book, however, was completely different—The One Law for Amazing Abundance in Every Area of Your Life. It became an international bestseller in three countries—the US, Germany, and the UK on Amazon. In addition to that, as I went through that process, I saw I had my unique lawyer brain that works in kind of a weird, strange way. I employ that way of thinking into this. I said, “Okay, what did not work and what worked in my first and second book? What are the systems and processes I can pull out and employ so that my third book is an entirely different experience?” I did that and it worked, and it's beautiful.

I have a wonderful team around me, that helped make that happen that I've now expanded on to serve my clients at an even higher level. And what inspired me to start my business was the beautiful experience that I had with my third book, getting that success in being able to get my message out into the world, and seeing other people's lives who were touched by my book. I wanted to bring that experience to other people who desire to be authors. Then, Author Writer’s Academy was born.

Where is your business based?

My business is based internationally. I am US-born. My family is from Trinidad and Tobago. My immediate family was located primarily in Germany. I am based both in the US and Germany, however, I work with clients worldwide. I have authors in the US, in Switzerland, in Australia, in the UK, you name it. It's an actual beautiful thing that we're no longer restricted by physical location, but the world is truly connected. That's a really special message to me because that's the main message in my book, The One Law—that we're all connected, we're all one, and I get to exhibit that in my business.

How did you start your business? What were the first steps you took?

The first step I took was actually articulating what the system was that made it work. I employed coaches, trainers, and business people that were successful in their own industries, in their own right, to shortcut my learning process. There are two ways you can learn; from your own experience or from other people's experience. And learning from other people's experiences is a lot faster, a lot less painful, and a lot less costly. And so, I chose that route. That was the first step. I got good advice.

What has been the most effective way of raising awareness for your business?

The most effective way we raise awareness for Author Writer’s Academy has been by delivering outstanding value for our clients and making them into raving fans. Most of our business comes to us organically through word of mouth or referral, because people are having such an amazing experience that they want to share that. Also, from people that know me directly, or know one of my team directly, and they know that we are people of integrity and quality, they love working with us, themselves. And they love referring us out to other people who have these dreams of writing a book, becoming an author, or who have a message that is worth sharing with the world.

What have been your biggest challenges and how did you overcome them?

My biggest challenge was probably something that is common to all people: the challenge of our own thoughts, thinking, “Am I good enough? Am I ready? Should I do this? What if this happens? What if this doesn't happen?”

The biggest challenge I think we all face is often the challenge between our two ears, the thoughts that tend to stop us from moving forward with our own dreams, that tend to stop us from helping other people that we allow to get in the way and overtake that knowing, that desire in our heart, and that faith—and stepping through that.

I overcame that by, one, employing coaches to help me to step into that new identity, to own who I really am by working with myself, examining my own language, and my own way of showing up in the world each and every day. Zig Ziglar, I think, said that it's like bathing. You have to do it every day. This is not necessarily a one-stop-and-done endeavor. The book says, “Stand guard at the door of your mind.” Doing that by paying attention to, “What am I listening to? What am I watching? Who am I around?” and setting that environment up intentionally. I direct my mind into thoughts of power and of love. From that place, I'm able to serve my clients at a high and a high level.

How do you stay focused?

I stay focused in several ways. One, I intentionally set up my day, my week, my month, and my year. Directing our time in advance is really important. However, it's not a to-do list. In directing our time, we need to do what we're directing it to. So, I start with my outcome. I have a clear outcome. My outcome right now is to bring 100 new authors into the world that have a message of love, light, hope, positivity, resilience, health, all of those messages that will benefit the world and change lives. My goal, my outcome, is to bring 100 of those stories into the world so that they can spread those messages exponentially.

The second thing is I tap into, “Why do I want that?” I want that because I believe that wisdom is one of the most precious things that we have. All of our experiences that we can share shortcut and help other people. With each person that has those experiences, they create a legacy by sharing that in their books and stories.

Another ‘why’ of mine is that I want to rob the graveyard of all of that wisdom that dies every time a human being leaves this earth because we have not captured those experiences, those words, and those understandings that that person had. I'm on a personal mission to rob the graveyard of all of that and bring it out into the world. Knowing my outcome, knowing my why is what fuels me. And, of course, like I said, directing my time towards those outcomes. That's what keeps me focused.

How do you differentiate your business from the competition?

Well, I think the first thing is, I don't believe in calling it a competition. There are enough people with enough beautiful, amazing stories for us all to serve them. And like I said, I know my outcome. My outcome is to help people to get those stories, to get those books written, and to get those messages out to the world so it can change lives.

I think it's an amazing, beautiful thing that there are several of us that are on that similar trajectory of the path to do that. I know my intentions are directed towards that. And so, I'm not concerned with the competition. If you're asking me what sets me apart, and the way I do things that may differ from what other people are doing it, like I said, by profession, I'm an attorney. My brain has a very unique way, I can see the connections and disconnections, I can understand the stories and what is not only being said but what's not being said. I use those skills to direct and help my clients to uncover their full story, their full message.

Most of my clients, don't even write a word. I speak with them and it’s like having a conversation with a friend. And the same skills I used in court when helping my witnesses to share with the jury their experiences, I use those to help my clients. And also, when we have all of this information, all of these words together, I use the same skill set that I use to understand a mass and think through 1000s and 1000s of pages of contracts. I use those to help make sure that the client's words are put together in a beautiful cohesive flow, in a way that is capturing their authentic voice and that will be received by their readers.

What has been your most effective marketing strategy to grow your business?

The most effective marketing strategy is actually caring about my clients. I think a lot of businesses make the mistake of falling in love with their product or their service and forget to fall in love with their clients. I absolutely love and adore each and every person that I am working with. I select people that have this heart of service, that have these beautiful experiences, that have overcome and created these successes in their life, and have this heart and willingness to share that information, that understanding, and those experiences. I love working with my clients. I love connecting with them. I love speaking with them and spending time with them in order to make their dream of becoming an author happen.

What's your best piece of advice for aspiring and new entrepreneurs?

Number one, know your outcome. Know why you're serving, know why you're here. And my outcome is not to write books. My outcome is to capture the wisdom of all of these amazing people, bring their messages to the world, and change lives. Number two, fall in love with your clients, not with your products or services. In doing that, we can stay focused on the right thing: people and making a difference.

What's your favorite app, blog, and book? Why?

My favorite book is the ‘next one.’ I get so excited as I see each author’s book unfold, create, come to life when they're holding it in their hands, when their readers are holding it in their hands, and when people are celebrating with them. That is my absolute favorite book. The ‘next book,’ when I see authors creating their new businesses around their book, or scaling up their existing businesses around their book, and seeing how they're able to use it to exponentially grow. The ‘next book’ is my favorite book. Always.

I love all of the apps that helped me to connect with people. There's so many of them now. But any of the apps that keep me in touch with people where we can actually still have that heart to heart connection, even though we are not physically together, all of those apps that make that happen, I absolutely love that.

What's your favorite business tool or resource? Why?

My favorite business resource is people. My team is amazing. I love the people that I'm working with—their heart of service, their skill set, their insight, their wisdom in their unique fields coming together so that we can all serve our clients. My favorite resource is definitely my team.

Who is your business role model? Why?

My business role model is an amalgamation. It is actually a combination of different people. I admire and love watching everything that Oprah Winfrey created; what she did, the way she communicated and use words, and the connection with people to change lives. I love emulating that in my own life and in my own business.

I also directly work with my mentor, Luke Wren. Everything that he's created in his business is absolutely amazing; how he set up his business, how he serves, and what he does. I love having him as my mentor to learn every single week, I think multiple times a day, sometimes we're in communication. And having that example of success has been really a game-changer. I've also gotten the privilege of working and learning directly from some of the amazing greats in their industry, such as Tony Robbins, Les Brown, and all of these people that have this heart of service and have this way of using words to connect those hearts.

How do you balance work and life?

I stopped trying to balance work and life. Instead of trying to balance them, I look for a natural rhythm and a flow between the areas that I've identified are important in my life. At any given time, one area of our life may need more attention than another area, but by paying attention to all of the areas, we can make sure that we're flowing and not neglecting any of those areas that we've identified matter to us. So, instead of trying to balance, I've learned that working on staying in flow, and finding our natural rhythm between the different areas is a much more authentic, easier way to enjoy life and to make it productive.

What’s your favorite way to decompress?

I actually have a long list of ways to enjoy my life. Decompress, I think, implies that there was a compression. And unfortunately, I think that's the best case for many people. I learn in that rhythm, in that flow of life, to not allow myself to get compressed so that I have to decompress. Instead, I stay, as much as possible in that flow. But when I find that I'm not operating in that flow space, I again look back to, “Okay, how can I shift into taking care of and paying attention to what actually matters to me?” and I do that.

One of the other things that I have is a list of different ways that I enjoy life, both small, quick ways. You can shift your state and how you're feeling by sometimes just stopping and taking slow, deep breaths into your heart, and counting all of the amazing things that you’re grateful for in your life right now. And that alone shifts that energy. It flows from something that's quick and easy like that to larger things like taking time off, taking time out, to spend time with people that are important in your life, your family, your friends.

I also schedule time by myself to be still, to be quiet, to think, to appreciate, and just to have fun and relaxing. We are so serious nowadays and people forget to have fun in their life every day. If you've gotten to the end of your day and you have, one, not accomplished anything of value, of importance to you, and two, not had fun doing it, you've done it wrong.

What do you have planned for the next six months?

In the next six months, I plan to continue to focus on my outcome of bringing 100 new authors into the world that have that beautiful message that will change lives.

How can our readers connect with you?

The best way is to connect with us is on www.awa4life.com. There, you can find all of the amazing ways that we can connect. I'd love to hear your story.

Marjah’s social media and websites:

Website: https://www.awa4life.com/author-writers-academy

Instagram: https://www.instagram.com/marjahtheauthor/

LinkedIn: https://www.linkedin.com/in/marjah-simon-meinefeld-84084516/

Marjah’s Facebook: https://www.facebook.com/marjah.simon

AWA Facebook page: https://www.facebook.com/AuthorWritersAcademyFB

Russian Beauty Makes Its Way to the US for the First Time, with Maria Karr

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Maria Karr is the founder of Rumore Beauty - the first Russian beauty store in the US. A former beauty industry executive, Maria spearheaded PR, communications, and influencer marketing efforts for leading global beauty brands for the past 10 years. Born and raised in Russia, she’s been living in the US since 2007. In addition to her career in beauty, Maria has been teaching her signature course on PR and Communications at Baruch College, mentoring students, and running marathons in the US and abroad.

Can you tell our readers about your background?

I was born and raised in a small town in Siberia, Russia, and came to the US at the age of 19. I didn’t have much - $200 in my purse, a one-way ticket, no family or friends in the US, but I had big dreams and I was willing to work hard to make them become a reality. At first, I wasn’t planning to start a new life here, but I fell in love with New York, got admitted into college, and decided to give it a try. After graduation, I found myself working in the entertainment industry but shortly after I made a switch to pursue my long-time passion of doing PR. I landed at an agency with beauty, lifestyle, and wellness clients, and that’s when my career in beauty has begun. Over the past ten years, I’ve worked at various agencies and beauty companies, managing PR, communications, and influencer marketing for beauty brands big and small, until I decided to step away from the corporate world and launch my own beauty company – Rumore Beauty.

What inspired you to start your business?

Being in the beauty world for the past ten years, I’ve had an opportunity to explore and try a variety of beauty products from all over the world – Australia, Asia, Europe. It almost felt like a world tour through beauty experiences, without leaving your couch. And at one point I realized that while I was familiar with many international beauty brands, I haven’t seen a single beauty brand or product from my home country, Russia. When I left my hometown in 2007, the beauty market there didn’t look promising. Most of the country relied on imported beauty products that were expensive and very often they were not the best quality. Domestic beauty offerings were very limited, and they were lacking the allure of the beauty products that consumers expect. So, I wasn’t sure if there was anything that might be worthy of the attention of global beauty lovers at that time, more than a decade later. It sparked my curiosity, and I went on a trip to Moscow to see what the modern beauty market in Russia was like. What I discovered completely blew my mind!

I saw a variety of Russian-born and made beauty brands that were based on Russian traditional botanical ingredients, they had great clean formulas, pretty packaging, and beautiful textures and scents. I was so puzzled as to why no one in the US has heard of those brands and products – actually, I was certain that I must have missed something. When I returned back to New York, I started to listen carefully to the conversations happening in the industry, pay special attention to the coverage in media, and to assortment at beauty stores. Still, there hasn’t been a word of Russian beauty! At that moment, I got an idea: if no one is talking about Russian beauty – which existed and had so much to offer! – I should. That’s when I thought of starting Rumore Beauty. We’re an e-commerce platform giving US consumers access to the best of clean and natural Russian beauty products, for the first time.

Where is your business based?

We’re based in the suburbs of New York City and since we’re an online platform, anyone in the US and Canada can access the site and start exploring Russian beauty products.

How did you start your business? What were the first steps you took?

I started with a lot of research and conversations with beauty experts and consumers in Russia. While I had the pleasure to try a few products on my trip to Moscow, I knew that I needed to have a deeper understanding of the market, the brands, and what they had to offer. I spent time looking into different brands, shortlisting those that I felt would offer the best value to US consumers.

In a parallel path, I ran a consumer survey here in the US asking them if they were familiar with Russian beauty and if they were curious to learn more and try. While the concept was new to all of our respondents, almost everyone was intrigued by it and said they would be curious to explore.

As a next step, my co-founder and I started having conversations directly with Russian beauty brands that we shortlisted. For many, it was their first time expanding abroad and we needed to make sure that they were interested in taking this big step and that also they were ready to partner on international expansion. Once we secured our brand partners and aligned on assortment, we started to build our website and develop content.

What has been the most effective way of raising awareness for your business?

Russian beauty is very new to the US and raising awareness is key for us. I come from a PR background and despite the rise of modern-day communications tactics and tools, I’m a strong believer that the traditional press is what helps move the needle. Getting coverage in media has been very impactful for us so far and we hope that this is just the beginning.

What have been your biggest challenges and how did you overcome them?

Our biggest challenge at this time is awareness. In addition to introducing brands and products that are new to the market, we’re introducing the entire concept of Russian beauty. Most people haven’t heard of it before, and it takes time to build that recognition and get noticed in a very competitive beauty space. While I can’t say that we’ve overcome this challenge (can anyone ever get too much awareness, anyway?), we’re constantly working on ways to reach our potential clients and introduce them to Russian beauty products, whether it’s in media, through social networks or sampling opportunities.

How do you stay focused?

I have a good practice to block time on my calendar and use these blocks of time to work on specific projects. That helps me stay on task and avoid distractions. Also, I found it helpful to turn off notifications on my phone, so I only get notifications about phone calls and text messages, and of course, orders from our e-commerce store!

How do you differentiate your business from the competition?

Luckily, we don’t have much competition when it comes to Russian beauty specifically as we’re the first and only Russian beauty store in the US. However, we have a lot of competition when it comes to beauty and skincare products in general. When choosing our assortment for the initial launch, we wanted to showcase authentic Russian ingredients that have been used in homemade beauty treatments of Russian women for generations and are now part of beauty products. Many of these ingredients are unfamiliar to US consumers, especially in the skincare context – think black, white, and red currant, sea buckthorn, yarrow, nettle, sage, and others. That gives us an interesting angle that makes us stand out from other skincare brands. In addition, Russian skincare offers clean formulas that have been manufactured in compliance with strict European standards, with a focus on vegan and organic ingredients, cruelty-free formulas, and sustainable manufacturing practices, all without breaking the bank.

What has been your most effective marketing strategy to grow your business?

As a new business, we’ve spent the past few months testing a variety of different marketing tactics – from weekly e-mail newsletters to paid ads on Facebook to sampling. At this time, we’re still in the testing stage and are planning to have a more defined picture in the coming months.

What's your best piece of advice for aspiring and new entrepreneurs?

Just go for it! I’ve been choosing the security and stability of a corporate world for so long and now, as I’m learning more about other entrepreneurs and their journeys, I have a feeling that I could’ve started earlier and built a stronger, bigger business by now. But there’s no right or wrong time and I believe that opportunities come to us when we’re ready to act on them and make things happen. However, to spot an opportunity, being curious and open to exploring is key.

What's your favorite app, blog, and book? Why?

It’s hard to name favorites. Over the past couple of years, I’ve been enjoying the Masterclass app – I’ve had an opportunity to take so many great courses by leading experts in different industries. One of the most memorable for me was a masterclass by Sara Blakely, the founder of Spanx. Another master class on negotiation led me to read a book by Chris Voss, titled “Never Split the Difference.” It’s a great resource on learning how to negotiate effectively and I recommend it to anyone, no matter what industry you’re in – it’s really a game-changer.

What's your favorite business tool or resource? Why?

We’ve found a lot of great freelance help through UpWork so it’s been an incredible resource that connected us to great people. ZOOM has been an incredible tool as well. Since Rumore Beauty was launched during the pandemic, we carried all of our conversations with our brand partners in Russia through ZOOM and have been very happy for an opportunity to feel connected and go completely virtual to sign important deals.

Another great tool that I’ve just started to explore is Trello. As an entrepreneur, there are so many tasks that require attention, so many timelines and deadlines to keep in mind, so using a planning tool is essential.

Who is your business role model? Why?

I feel very inspired by female leaders and founders in the beauty industry. I recently read two books by two incredible women, Jaime Schmidt, the founder of Schmidt’s Naturals, and Jamie Kern Lima, the founder of IT Cosmetics. While their stories and their brands are very different, they both started with almost nothing but a passion for their startups and they’ve built them to become so strong and valuable, so they were acquired by leading global beauty giants. And of course, Sara Blakely – I admire her, and her business journey is truly remarkable.

How do you balance work and life?

I have to admit, finding work and life balance as a new entrepreneur is hard! But I know that I need to keep being productive, so taking breaks and short walks during the day are necessary for me to be efficient and continue delivering good work. At first, I found myself working many nights and weekends, and I still do that from time to time as there’s always something to work on and sometimes things come up at the very last minute. Although, I’m now becoming better at setting boundaries and encouraging myself to take breaks or unplug in the evenings for a couple of hours.

What’s your favorite way to decompress?

I like to run - running helps me clear my mind, stay away from my computer or phone, and enjoy the nature around me, fresh air, and my own undisrupted thoughts. Reading also helps me decompress and I always aim to read at least 10-15 pages before going to bed. And of course, playing with my dog Pixie – a six-pound Pomeranian who is the friendliest and the happiest creature who brings me endless joy and positive energy.

What do you have planned for the next six months?

Lots of work! We’re just starting out and there’s a lot for us to do to make Russian beauty the next big thing in the world of international beauty in the US. In addition to raising awareness and identifying the best marketing tactics, I’m thinking of what our assortment may look like moving forward, as now we’re starting to get a sense of what products, ingredients, and categories are resonating the most with our clients. I’m having conversations with beauty brands abroad, testing new products, and doing additional research on what the market looks like here in the US and back in Russia.

How can our readers connect with you?

I’ll be happy to connect on LinkedIn (https://www.linkedin.com/in/maria-maddox-karr-05a80a31/) and Instagram @maria_instalife. Also, if you’re interested in Russian beauty, please follow us on @rumorebeauty and stop by to visit our store www.RumoreBeauty.com

Thank you and I look forward to connecting!

Using Impact as a Business Model with Chief Candle Lady and Food Giver, Sarah Spitsen

Photo Credit: Kenzie McAndrew

Photo Credit: Kenzie McAndrew

Feya Candles was founded in 2014 by Sarah Spitsen at her kitchen table the day following her first candle store’s closure. Lucky enough to be raised by strong women, she did not give up her dreams and decided to establish and name Feya after two of those amazing influences. Sarah was determined to create a company that lives like they lived: giving back to others and making the world a better place. Feya Candles’ compassion for human life and their love for others goes into every product they make and gives back to people that need it most.

Can you tell our readers about your background?

I began my first candle company as a hobby while at the University of Nebraska - Lincoln. One year out of college I knew I had to choose between the career I started and candles. Three months later I completed the build-out on a brand new space and called the store Hallow Candle Co in the heart of Lincoln, Nebraska. One year into Hallow, I ended up divorced, penniless, and had nowhere to live. Not ready to give up, I finished out the lease on my brand new space and closed my shop on December 31st, 2013. The very next day, on January 1st, 2014, I chose to open Feya Candle Co from a kitchen table. Inspired by my Granny Faye & Aunt Pamela who had helped raise me, and passed too young, Feya will always give back with food and aid to those who need it most. Feya has grown over the last few years to hundreds of thousands of meals and soap bars given worldwide, and will soon dig a well system for a medical center in Northern Uganda. I am now married to an amazing man, we have two beautiful children and are living happily ever after in Lincoln, Nebraska.

What inspired you to start your business?

Feya began out of both hardships and the love for others. I was at a low point, divorced, a failed company, and near financial ruin. I grasped onto the inspiration and teachings of my deceased Granny (Faye) and Aunt (Pamela), the day after closing my first business, I transitioned it into a candle company that would dedicate itself to standing for something. Faye & Pamela helped raise me with the understanding that providing a meal for someone was one of the purest ways to show someone you care. With their memory and inspiration, I started Feya, a company that would make amazing products and chooses to always live as they lived - by giving to others. Today Feya has home and fragrance products that are high-end, ethically made, and always giving back. From meals to soap bars, to clean water initiatives and plans to bring education to communities that are underserved, Feya has a plan of lifting individuals out of extreme poverty worldwide.

Where is your business based?

Lincoln, Nebraska.

How did you start your business? What were the first steps you took?

My first company started with a lot of research. I studied psychology in college and was working as a Kindergarten teacher when I had the idea for my first store. I took to online resources, learned how to write my business plan, balance my company books and market to customers. It wasn’t the most effective education, but it was trial by fire and I learned a lot very quickly. From the time my first store opened, I joined a networking group, Business Network International (BNI), and always surrounded myself with entrepreneurs and business reps that knew more than I did. They, along with the countless podcasts, entrepreneurial biographies and other networking events, taught me more than any traditional education could have.

What has been the most effective way of raising awareness for your business?

Finding cheerleaders! Our best return customers are those who believe in the impact we’re making and making a connection with those customers has been integral to those customers spreading the word for us. At one point in the company, when we weren’t doing so hot, I sold all my belongings, and lived out of my car to tour the country introducing stores to Feya. It was a crazy idea and unbelievably hard - but it saved the company and spread the word in a way I couldn’t accomplish with the limited following we had online.

What have been your biggest challenges and how did you overcome them?

I started the company at my own personal rock bottom. I was mentally exhausted, had nothing in the bank (other than debt) and always felt like I didn’t know what I was doing. My solution was naming the company Feya for the women in my life who inspired me. I didn’t expect it at the time, but it slowly healed me. Every time I explained the name, I began telling a story of generations of women who faced hardships, picked themselves up, solved the problem and lived with beauty and grace. After each retelling, that story slowly became my own, and as I came out of my dark place, spreading the light to others was all I wanted to do, and I did it with candles. No matter how tough the challenge was, I could do it, because I had rewritten my story.

How do you stay focused?

Self awareness is extremely important in any entrepreneurial journey. I’ve spent a lot of time understanding myself, my strengths, and what I need support with. Surrounding myself with people who have different strengths than I do helps me focus on what I’m skilled at. Taking breaks also helps. I know when my mind is telling me to take a break that I should listen, because when I come back, I’m always more focused.

How do you differentiate your business from the competition?

We believe in community over competition. Candles is one of the oldest industries. We work with a very oversaturated product, but that’s ok because we know what we’re about!  We have a short list of rules within Feya, use only the good ingredients, create packaging that reflects who we are, and always make a positive impact with everything we do. When we are focused on doing what we do well, we always find customers that are the right fit for us.

What has been your most effective marketing strategy to grow your business?

As long as I can answer: will this idea further our company mission? It tends to work out. Find your core, use it as a guide, and always keep yourself aligned with it.

What's your best piece of advice for aspiring and new entrepreneurs?

When you feel you’re getting burned out or just plain frustrated, take some time to find YOUR purpose. It’s different for everyone, but if you can include your purpose in your everyday life, you’ll keep the excitement going when things get tough. It’ll also feel that much better when things go better than expected.

What's your favorite app, blog, and book? Why?

Talk Triggers by Daniel Lemon and Jay Baer. It is a beautifully written and straight forward explanation of marketing for people, like myself, who aren’t experts at marketing.

What's your favorite business tool or resource? Why?

People are my favorite business resource! I believe being successful in business means surrounding yourself with people who are smarter than you. I am very aware of the aspects of business that I don’t excel at. When I surround myself with individuals who can teach me, fix things, or totally own projects I shouldn't be doing, we operate so much better.

Who is your business role model? Why?

Sarah Blakely from Spanx is my business role model. Her tenacity and belief in herself is empowering for so many. When I’m nervous or working on a big opportunity, I try and channel my inner Sarah Blakely for a little extra umph!

 

How do you balance work and life?

To me, work and life are the same. They both impact me considerably, so I choose not to always separate them.  Not making them concretely separate allows me to understand when I’m truly needed in both work and life aspects. I will never miss an important event in my husband or children’s lives for work, and when my hours need to flex up for work, my family supports me by being flexible too.

What’s your favorite way to decompress?

We have Wednesday Yoga at our office, open to anyone who wants to join. I’m always in attendance.

What do you have planned for the next six months?

Lots of growth. Our company scaled 1600% over the last year and we’re looking at a large growth trajectory already this year in 2021. We are hiring a lot of staff and onboarding them alongside our growth, so we’ve taken on quite the task.

How can our readers connect with you?

You can follow our channels @feyacandles on most social platforms or you can reach out to me at hello@feyacandle.com.

Links:

https://feyacandle.com/